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ROC Explanatory Form

Please make sure

  1. All ROC reply must be done within 7 working days from the date of the LOD. Reply after the dateline, would not be  accepted.

  2. Customer signature match our FWD application​

  3. To attach any documents to support your appeal. Example​​

    1. Letter from customer​

    2. Comparison table to show our coverage higher than previous policy

    3. Comparison premium new policy vs old policy

    4. Benefits of old policy vs new policy comparison

    5. Sample comparison table pdf

    6. Sample comparison (Numbers)

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